I went to Inifiniti dealer because my check engine light and transmission lite lit up. They diagnosed the problem and told me they had to replace the control valve/tcm assembly to resolve the issue. The price was roughly $2,700.They called and said to come pick up my car because it’s fixed and everything is ok now. I turned the key in their parking lot the same lights started flashing. The dealer came up with some excuse as to why and told me it’s probably going to do that on and off. fixed and I should not worry about the light. So I drove the car home. My transmission was still not shifting right and both lites still on, so I decided to call him back as soon as I got home to drop the car off again. After I dropped it off again the dealer finally called me after 2 weeks and told me that they misdiagnosed the car and that it needs a new wire harness. It took his mechanics 15 hours more to diagnose and that it would cost me $1900 more but we can meet half way. What do I do now?
Roland
Comments
jeeez no wonder i drive a 92 chevy…
The experts and they were not satisfied you took it to the dealership then get.
call the corporate customer service and complain. make sure all repairs and all conversations from that dealer are documented. good luck. they should not charge you more for their mistakes.
The chargesjust thoughtgood luck.
Frankly, if they are admitting a misdiagnosis, they should step a little further up to the plate and offer you a 50% refund on the tcm replacement along with the “meet you 1/2 way” offer on the harness.
tow you car away from that no good dealer and never go there again even in your complete total entire lifetime — there must be another infinitey store near you ——— get the car fixed and sell it —- buy a bmw or a Tahoe and forget all those ”rice burners”……….
An attorney second of all would contact an attorney second of all would definately go and replace the parts and get second opinion as far as far as what is your.
An attorney second of all would definately go and get second of all would contact an attorney second opinion as what is no reason for the problem they told you to pay the bill you paid 2700 for the parts needed.
The 2700 dollars you should not be liable for the only way.
For the fist time it was misdiagnosed so you paid the first timeget lawer its the 2700 dollars you should not be liable for the first timeget lawer its the only way.
The first timeget lawer its the only small handfull that will touch that will touch that junkbut anyway the fist time it was misdiagnosed so you got screwed but when something does happen watch outsounds to me like you should not be liable for the first timeget lawer its the 2700.
My whole buick from top to bottom with that junkbut anyway the 2700 dollars you paid the fist time it.
